Shipping Policy

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Effective Date: October 11, 2025

Welcome to Brexium Global. This Shipping Policy explains how we process, ship, and deliver orders placed on our website.

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1. Order Processing

Orders are typically processed within 1 to 3 business days after payment is successfully authorized and confirmed.

Processing may take longer if:

• additional payment verification is required

• the shipping address needs confirmation

• the item is temporarily delayed by the supplier or carrier

• the order includes multiple items shipping from different fulfillment points

Orders are not processed on weekends or public holidays unless otherwise stated.

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2. Shipping Destinations

Brexium Global ships to eligible destinations shown at checkout. Shipping availability may vary depending on:

• product type

• carrier limitations

• export or import restrictions

• local customs requirements

• sanctions or other legal restrictions

If we are unable to ship to your location after an order is placed, we will contact you and issue a refund if fulfillment cannot proceed.

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3. Shipping Methods

We use reputable shipping and logistics partners to deliver orders to customers. Available shipping methods may vary by destination and product.

Shipping may be completed through:

• standard shipping

• expedited shipping, when available

• freight forwarding or logistics partners for certain international deliveries

The available method for your order will be shown at checkout or communicated after purchase when necessary.

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4. Estimated Delivery Times

Estimated delivery times begin after order processing is completed.

Typical delivery estimates are:

• Domestic orders: approximately 3 to 7 business days

• International orders: approximately 7 to 14 business days

These timeframes are estimates only and are not guaranteed. Delivery may take longer due to:

• customs clearance

• weather events

• carrier delays

• high order volume

• remote delivery locations

• supplier fulfillment delays

• local import procedures

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5. Shipping Costs

Shipping charges are displayed at checkout where available. Shipping cost depends on:

• destination

• package weight and dimensions

• carrier rates

• product category

• shipping speed selected

If additional shipping charges apply due to location, oversized packaging, split shipments, or carrier surcharges, we will notify the customer before completing fulfillment where required.

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6. Customs, Duties, and Import Charges

For international orders, the customer is responsible for any applicable:

• customs duties

• import taxes

• VAT

• brokerage fees

• other government-imposed charges

These charges are not included in the product price or shipping fee unless explicitly stated on the website.

Brexium Global is not responsible for delays caused by customs processing or for charges assessed by the destination country.

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7. Order Tracking

When tracking is available, customers will receive shipment confirmation and tracking details by email once the order has shipped.

Please allow time for tracking updates to appear after the carrier receives the package.

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8. Split Shipments

Some orders may arrive in multiple packages. This can happen when:

• items are sourced from different fulfillment locations

• part of an order is available sooner than the rest

• package size or carrier requirements require separate shipments

If your order is split, you may receive separate tracking updates.

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9. Delivery Address Accuracy

Customers are responsible for providing a complete and accurate shipping address at checkout.

Brexium Global is not responsible for delays, losses, or delivery issues caused by:

• incorrect addresses

• missing apartment, suite, or unit numbers

• refused packages

• failure to respond to carrier contact attempts

If an order is returned to us due to an incorrect or undeliverable address, additional shipping charges may apply before reshipment.

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10. Delivery Delays

While we work to fulfill all orders promptly, Brexium Global does not guarantee delivery by a specific date unless explicitly stated in writing.

We are not liable for shipping delays caused by events beyond our reasonable control, including:

• carrier disruptions

• customs delays

• natural disasters

• labor disruptions

• government actions

• supply chain interruptions

• force majeure events

 

11. Lost, Missing, or Stolen Packages

If your tracking information shows a delivery issue, please contact us promptly.

For packages marked as delivered by the carrier:

• customers should first check with household members, building staff, neighbors, or the carrier

• Brexium Global may assist by submitting a carrier inquiry where appropriate

• we do not guarantee refunds or replacements for packages marked delivered unless carrier investigation or applicable law supports the claim

For packages confirmed lost in transit by the carrier, we may offer a replacement, store credit, or refund at our discretion and in accordance with our Refund Policy.

 

12. Damaged Packages and Shipping Issues

If your order arrives visibly damaged, incomplete, or incorrect, contact us within 48 hours of delivery at the email listed below.

Please include:

• your order number

• a description of the issue

• clear photos of the packaging and item

• any relevant shipping label images

This helps us review the claim and work with the carrier or supplier where applicable.

 

13. High-Risk, Fraud, and Verification Holds

To protect customers and reduce unauthorized transactions, Brexium Global may delay, hold, or cancel orders that trigger fraud-prevention or payment-verification reviews.

If an order cannot be verified or fulfilled safely, we reserve the right to cancel it and refund the original payment method.

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14. Items Marked Pre-Order, Backorder, Refurbished, or Pre-Owned

Some products sold by Brexium Global may be:

• new

• refurbished

• renewed

• open-box

• pre-owned

• backordered

• pre-order items

Where applicable, product condition and estimated fulfillment timelines should be stated on the relevant product page. Delivery times for these items may differ from standard estimates.

 

15. Contact Information

For shipping questions or support, contact:

Brexium Global
Email: business@brexium.co
Phone: +1 (706) 907-3539
Website: www.brexium.co

 

16. Related Policies

This Shipping Policy should be read together with our:

• Terms and Conditions

• Refund Policy

• Return Policy

• Privacy Policy

 

17. Policy Updates

Brexium Global may update this Shipping Policy from time to time. Any changes will be posted on this page with the updated effective date.